How long have you and your colleagues been working from home? Weeks? (Does it feel like months?!) Some of our team members are enjoying the change, but others are itching to get back to the office. I bet in teams across your organisation it is fairly similar. Whichever way it is for you, remote work …
How To Develop Remote Work Skills & Future-Proof Your Teams Read More
There is a lot of talk around customer experience and customer-centric businesses right now. We’re told that today, 89% of companies compete primarily on the basis of customer experience. But while 80% of companies believe they deliver “super experiences,” only 8% of customers actually agree. Competition is fierce and people want to connect with brands …
Customer Experience: 3 Reasons Why Soft Skills Training Is The Key Read More
When people think of effective communication, they generally think about words. The written and spoken word is the most easily recognisable form of communication in the modern workplace. In fact, as the workplace continues to advance digitally, words are becoming one of the most important communication techniques for ambitious and future leaders. Why? Because the pace of the …
We’ve talked before about the power of non-verbal communication skills. Your body language can say a huge amount about you – but is it telling your audience what you want it to? One of the greatest leadership traits you can learn is how to ensure your body language is matching your words to have the desired impact on your audience. Why? Because first …
Body Language Hacks: How To Have A Positive Executive Presence [VIDEO] Read More
As we head towards the end of another year, I’m shocked by how quickly 2019 has gone. But the pace of change today is much faster than simply the cycling of the seasons. Technology has accelerated our world, in so many different ways. It’s accelerated our communication, from days or weeks to receive a letter, …
Core Leadership Skills: Must-Have Executive Skills For 2020 & Beyond Read More
